Emergency Response Team Social Case Worker- Denver Human Services

  • City and County of Denver
  • Denver, Colorado
  • Mar 23, 2019
Full Time Emergency Management Fire and EMS Human and Social Services Public Safety

Job Description

About Our Job

About Denver Human Services

Denver Human Services provides assistance benefits and protection and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, child care, child support, employment first, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect.

About Protection & Prevention

Denver Human Services works to protect Denver's children, youth, adults, and elders by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources.

We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations.

Are you a night owl? Do you enjoy working late night, early morning hours, and seeing the sunrise as you head home? Are you prepared to answer the call by helping children and youth be safe and out of harm's way?

If you answered "Yes" to the above questions, then you're the type of professional we need to be part of the Emergency Response Team (ERT). Denver Human Services is seeking a committed, passionate Social Case Worker to serve in the ERT Division of Child Welfare Services and can work the evening and overnight shifts. This Social Case Worker is loyal, willing to go above and beyond minimum expectations to keep children and youth safe, keep well organized and meticulous documentation, computer savvy, excellent communicator, and can thrive in a fast paced, unpredictable, and ever-changing environment.

The ERT Social Case Worker:
  • Works a schedule consisting primarily of afternoon and night time hours and is required to respond to crisis situations in the community and at client's homes during evening and night time hours.
  • Serves as the initial point of contact for individuals making reports of abuse and/or neglect to the Department. Compiles comprehensive reports detailing reported abuse or neglect allegations of children from a wide variety of community members and uses critical thinking skills to determine if the information provided consists of an immediate safety threat.
  • Is responsible for both answering hotline calls and responding to emergency situations and prioritizing responsibilities involved in the two tasks
  • Works under the direction of supervisors from various areas of the Department and must be confident gathering information about child safety and conveying information gathered to the assigned supervisor or administrator
  • Provides care for children who have been removed from their parents care until placement can be secured
  • Responds primarily to emergency situations involving children in high risk situations which may result in out of home placement or ongoing intervention by the Department.
  • Works with families in crisis and maybe involved in deescalating potentially volatile situations
  • Is comfortable assessing for safety and investigating assessments involving child fatalities and egregious harm to children
  • Performs case management activities involving less complex problems/cases, assesses individual and family needs, develops appropriate service and/or treatment plan, and provides counseling, referral, and placement services.
  • Conducts initial needs assessment, ascertains nature and extent of complaint and severity of problems, and interviews defined clients and/or family members to elicit information to determine client's/family's medical, employment, economic, educational, and emotional history.
  • Evaluates client's needs, interest, motivation, and pattern of responsibility, reviews case records for client and family profiles, socio-economic history, previous treatment and services experience, and/or special problems and needs, and reviews and discusses case, problems, prognosis, behavior patterns, and needed services with a supervisor or other senior level staff.
  • Develops and implements a treatment plan that provides a variety of social services and referrals to meet social, behavioral, medical, and/or psychological needs, recommends and refers clients to appropriate support agencies and programs, and provides continuous counseling and crisis intervention to achieve objectives.
  • Establishes, maintains, and coordinates services and activities with relevant community agencies, monitors and evaluations activities of agencies contracted to provide a variety of social services, and evaluates progress of placements and/or other services.
  • Represents the department in accordance with Volume 7 and city rules and regulations.
  • Prepares case records, reports, and documents and compiles with state and federal standards in providing case notes, treatment plans, and evaluations.
  • Testifies in court as needed by providing expert testimony and preparing comprehensive reports that allow the court to make finding and recommendations that affect court-ordered treatment plans.
  • Performs other related duties as assigned.

While the full pay range of this Job Classification is $51,133.00 - $81,813.00, our target hiring salary for this position is between $51,133.00 - $66,473.00, depending on education, experience and qualifications.

This position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position you will receive an email from AssessmentTeam@denvergov.org with a link to the assessment or test. We recommend that you add AssessmentTeam@denvergov.org to your safe sender list. If you do not receive the email within 30 minutes of applying, please contact AssessmentTeam@denvergov.org.

NOTE: Please attach your unofficial transcripts and list of references to your application in the required attachment section.
About You

Our ideal candidate:
  • Must be able to work afternoon and nighttime shifts
  • Is certified by the Colorado Child Welfare Academy

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
  • Education: Baccalaureate Degree in Social Work, Psychology, Sociology, Guidance and Counseling, or a closely related field.
  • Experience: One year of post-graduation professional social case work experience OR two years of post-graduation experience developing treatment plans with families and/or working with abused/neglected children or children involved in the mental health system or juvenile justice system.
  • Licensure and/or Certification: Possession of a valid driver's license at the time of application.
  • Equivalency: A Bachelor of Social Work degree and successful completion of an approved field placement in a county department of social services will substitute for the minimum education and experience requirements OR a Master's Degree in Social Work, Psychology, Sociology, Guidance and Counseling, or a closely related field may be substituted for one year of the experience requirement.

About Everything Else

Job Profile
CA2686 Social Case Worker
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Pay Range
Pay Range $51,133.00 - $81,813.00

Denver Human Services

Assessment Requirement
Social Case Worker

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

For information about right to work, click here for English or here for Spanish.