Salary: $24.92 - $31.95 Hourly
This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur.
This is a part-time, at-will, non-benefitted position. Hours are limited to less than 1,000 hours per fiscal year.
Under moderate to general supervision, assists sworn personnel within the jail facility with monitoring inmates, inmate movement, maintaining order, and controlling entry and exit to jail facilities. Provides a variety of civilian police support services to assist with law enforcement and crime prevention.
SUPERVISION RECEIVED AND EXERCISED
Receives moderate supervision from a Police Support Services Supervisor and/or a Police Sergeant.
No supervision is exercised.
Each component listed below must be passed in order to continue to the next phase. Completion of the selection process may take up to six months. Applicants will receive written notification of their current status in the selection process.
1. Written Exam
2. Oral Panel Interview
3. Background Investigation and Polygraph Examination
4. Police Chief's Interview
5. Medical & Psychological Examinations (upon conditional offer of employment)
Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year.
***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A preemployment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment.
Examples of Duties
Duties may include, but are not limited to, the following:
• Assists in supervising the conduct of inmates in a variety of custody situations within a jail facility
• Monitors inmates on a rigid time line
• Performs inmate intake processes by searching, accepting property, checking criminal history records, booking, issuing clothing, fingerprinting and photographing inmates; completes paper and computer bookings and all other related paperwork as needed
• Conducts interviews with inmates
• Secures inmate property and monies, as necessary, in compliance with Department Policy and Procedures
• Conducts safety and security checks of City facilities
• Conducts Title 15 visual compliance checks within jail facility
• Provides technical assistance to the public at the front desk and over the telephone; evaluates and processes disturbance calls, complaints, and requests for police services; gathers information, records complaints, and prepares routine crime reports; directs callers to other departmental personnel or other agencies as appropriate
• Verifies and signs citation corrections; collects and processes fees
• Assists with field investigations of traffic collisions, including injury and non-injury accidents and hit-and-run incidents; performs traffic control by directing and re-routing traffic due to traffic accidents, signal outages, and special events; administers preferred parking program
• Develops and implements community relations and public education; prepares and presents public presentations and written informational materials; assists with department tours, exhibits, and special events; serves as a liaison between the Police Department and other city departments, public agencies, and the local community
• Patrols areas of the City to enforce parking regulations and issue citations; reports and resolves observed traffic hazards; initiates impound action on vehicles in violation of codes; provides assistance to stranded motorists
• Receives, searches, fingerprints, books, photographs, supervises, and completes record checks of incoming prisoners; maintains physical control of prisoners using minimal restraint techniques; performs security, safety, and health checks of prisoners in holding facilities; releases prisoners by issuing citations, receiving bail or transporting them to the County jail
• Researches information for citizens and employees, and assists with the completion of investigations and reports; issues citations for violations of laws, codes, and ordinances
• Drives a response vehicle to and from accidents, crime scenes, the County jail, meetings, and events
• Prepares and processes a variety of reports, forms, citations, applications, and permits; types, compiles, and tabulates basic statistical and financial data; tracks status of cases and warrants; maintains related files and records
• Testifies and presents evidence in court proceedings and depositions as necessary
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes :
Education and/or Experience:
Graduation from high school, supplemented by college-level course work in criminal justice, public relations, or a closely related field. One (1) year of law enforcement related experience is desirable.
Licenses and/or Certificates:
Possession of a valid California Class C driver's license and an acceptable driving record. A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. Complete the Orange County Sheriff's Department Adult Corrections Core Course within one (1) year of employment.
Satisfactory results from a background investigation, physical examination, and administrative screening. Work shifts may include evenings, weekends, and holidays. Bilingual skills are highly desirable.
• Pertinent federal, state, and local laws, codes, ordinances, and regulations related to the area of assignment
• Research methods and report writing techniques
• Principles and procedures of record keeping and reporting
• Proper English usage, spelling, grammar and punctuation
• Streets, landmarks, and geographic features within the City's service area
• Operate standard office equipment, including a personal computer and related word processing, spreadsheet, and database software
• Operate a motor vehicle safely under various conditions
• Operate specialized equipment used in the area of assignment, including communications, photography, and recording equipment
• Obtain, record, and retain complete and accurate information from diverse individuals, including those who are emotionally distraught, angry or difficult to understand
• Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations
• Prepare and maintain accurate and precise written documents such as technical reports, records, and correspondence that may serve as evidence in court
• Communicate clearly and concisely, both orally and in writing, including making public presentations and composing detailed written reports
• Interpret, explain, and apply pertinent laws, codes, ordinances, and regulations
• Establish and maintain courteous and effective working relationships with staff, management, law enforcement officials, the general public, and others encountered in the course of the work
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines
• Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts
• Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake
• Work independently and efficiently with a minimum amount of on-site supervision
Working Conditions & Physical Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
An employee in this classification works in both field and office settings. The employee is regularly required to sit; talk or hear, in person and by telephone; and use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Position requires prolonged standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position requires the ability to exert a moderate amount of physical effort involved in lifting, carrying, or pushing property, evidence, tools, supplies and other materials typically weighing up to 50 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, and the ability to adjust focus to observe and recognize people, objects and environmental conditions during day and night. Employees may be exposed to heat, cold, precipitation, and humidity when working outside.
The incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; perform highly detailed work on multiple, concurrent tasks; and interact with staff, other law enforcement representatives, Court officials, and the public. The employee is frequently subject to encounters with emotionally upset individuals and must remain calm and composed and exercise sound judgment in emergency situations. The employee works in a paramilitary environment with a highly structured chain-of-command system.
Depending on assignment, the employee may work in both field and office conditions. When working outdoors, the employee is exposed to variable weather conditions as well as road traffic. The noise level can occasionally be loud, above 85 decibels, when performing traffic control and other duties on public streets. Frequent driving is required for traffic control monitoring and to respond to accident or crime scene sites, and transporting prisoners. When working indoors, the employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
Closing Date/Time: Continuous