INFORMATION TECHNOLOGY MANAGER II (CORRECTIONAL HEALTH)

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • May 08, 2019
Full Time CORRECTIONS Information Technology and Communication Services Probation Public Health Public Safety
  • Salary: $118,905.84 - $179,973.13 Annually

Job Description



DEPARTMENT OF HEALTH SERVICES

EXAM NUMBER:Y2571E


TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY

FIRST DAY OF FILING:May 8, 2019at 8:00 a.m.(PST)
UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE

SPECIAL SALARY INFORMATION:

Management Appraisal of Performance Plan (MAPP):

This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

DEPARTMENT OF HEALTH SERVICES
The Los Angeles County Department of Health Services (DHS) is the second largest health system in the nation, providing compassionate, quality care through its integrated system of hospitals and community-based clinics. DHS annually cares for about 600,000 unique patients, employs over 22,000 staff and has an annual operating budget of $4.3 billion. DHS leads the County's effort to provide health services to the residents of Los Angeles County, of which approximately two million are uninsured. DHS hospitals also conduct post-graduate medical education through university affiliations for interns, residents and fellows to train the physician workforce for tomorrow.

MISSION
Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners.

DEFINITION:
Under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support achievement of departmental and County mission and objectives. May function as a departmental Chief Technology Officer (CTO) or an associate Chief Information Officer in a medium to large sized County department.

Essential Job Functions
Oversees Correctional Health Services' (CHS) major IT infrastructure projects through planning, development, implementation, and post-implementation processes and manages technology operations, project management, systems administration, and network administration to ensure alignment with the Department's and County's strategic planning goals.

Supervises and leads a highly knowledgeable and experienced technical team thatis responsible for designing CHS's infrastructure and technical architecture, application delivery, project management and provides technical oversight on the development and improvement of technical architecture to promote efficiency and cost effectiveness within public safety and clinical operations.

Leads the development and updates of departmental technical goals, standards, including change management, strategies, and architecture planning using industry best practices to ensure alignment and compliance with County wide goals and standards and to support the governance process.

Leads the development and maintenance of CHS's care delivery systems and disaster recovery plan to ensure adherence to standard operating guidelines, to monitor performance, set thresholds, and to increase system uptime.

Serves as an IT expert and chief IT advisor to the Department's Chief Information Officer, IT managers, and Project Management Office (PMO).

Represents the Department in IT infrastructure and operations matters and serves as a liaisons with the Sheriff Department, Internal Service Department and the County CIO to help protect departmental interests and advocate for CHS.

Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.

Works with department/business managers to evaluate current and anticipated Information Technology requirements.

Drafts or reviews draft Requests for Proposals of Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.

Requirements
SELECTION REQUIREMENTS:
OPTION 1: Two (2) years of experience at the level of Los Angeles County's class of Information Technology Manager I* or higher.

OPTION 2: Graduation from an accredited college or university with a bachelor's degree in Computer Science, Information Technology or a closely related field -AND- Six (6) years of progressively responsible** full-time,experience in a centralized information technology organization**, performing information systems analysis and design, application development, network administration or operating systems analysis; of which two(2)years mustbe in a management** capacity.

OPTION 3: Five (5) years of progressively responsible**, full-time, experience in managing the design, development, implementation, operation and maintenance of large complexinformation systems program**in a large, multi-service public or private sector organization**.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENTINFORMATION:

*Experience at the level of the Los Angeles County's classes listed in the requirements is defined as follows:

Information Technology Manager I : Under direction, plans, organizes and directs the activities of a major information systems section or a small division providing services to support achievement of departmental and County mission and objectives. May function as a departmental CIO (Chief Information Officer) in a small County department.

**In the County of Los Angeles experience in the requirements is defined as follows:

Progressively responsible experience is defined as:Asignificant increase in the complexity and the scope of responsibility in information technology and systems functions over time.

Centralized IT organization is defined in the County of Los Angeles as: Responsibility, under the direction or guidance of the chief information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

Management is defined as: Managing the organization, or a department, division, or equivalent scope within an organization; supervising and controlling the work of other supervisory, professional, or managerial employees; and exercising discretion over the day-to-day operations of the activity or function for which the employee has authority.

Large complex information systems program is defined as: Involving multiple factors driving complexity such as budget, user count, number of sites, sensitivity of data, processing of financial transactions, special security requirements, unproven technology, multiple vendors, multiple departments or agencies, project risk, functional complexity of applications, and duration.

A large, multi-service public or private sector organization in the County of Los Angeles is defined as an organization that employs at least 200 and provides more than one type of service.

Complex network operations is defined as: Having experience inmanaging and monitoring complex network components (i.e., servers, firewalls, hardware, software, etc.) and have knowledge of the arrangements, configuration, functionality, and capabilities of the components; while identifying the systems condition through performance/utilization reports.

DESIRABLE QUALIFICATIONS:

Additional credit will be given to applicants who possess desirable qualifications in excess of the Selection Requirements:

  • Knowledge and experience in managing public safety operations
  • Experience in managing centralized complex network operations**

Additional Information
EXAMINATION CONTENT:
This examination will consist of two (2) parts:

Part I: An in-person interview evaluating your job preparation, interpersonal and verbal/written communication skills, analytical and decision making ability, work skills, adaptability, dependability, and ethics, management and leadership skills weighted at 50%.

Candidates must achieve a passing score of 70% or higher to proceed to Part II of the examination process.

Part II: An evaluation of your training and experience based on your application information weighted at 50%.
Candidates must achieve a passing score of 70% or higher on EACH WEIGHTED PART of this examination in order to be placed on the eligible register.

ELIGIBILITY INFORMATION:
Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this exam more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

Available Shift:Any

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed .

VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services, Correctional Health Services.

APPLICATION AND FILING INFORMATION:

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the "Apply" button for this posting. You can also track the statusof your application using the website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescissionof appointment.

Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILLNOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED.

This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.

Fillout your application completely. The acceptance of your application depends on whether you have clearly shown that you meet theREQUIREMENTS.Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted.

Applicants must attach a legible photocopy of their Bachelor's Degree to the application at the time of filing online. You mayfax or email the copy of degree tothe analystKaren Carrillo, Kcarrillo@dhs.lacounty.govwithin fifteen (15) calendar days from the date of filing your application online. Please include the exam number and exam title.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record.

DEPARTMENT CONTACT
Karen Carrillo, Exam Analyst
(323) 914-8961
Kcarrillo@dhs.lacounty.gov

ADA COORDINATOR PHONE
(323) 914-7111

CALIFORNIA RELAY SERVICES PHONE
800-735-2922


Closing Date/Time: